Privacy Policy
Last updated: July 2026
1. Who we are
CYRHANA is an olive oil brand operating in Europe. Our contact email is order@cyrhana.de. References to 'we', 'us', or 'our' in this policy refer to CYRHANA.
2. What data we collect
When you place an order we collect your name, email address, delivery address, and payment information (processed securely by Stripe — we never store card details). When you subscribe to our newsletter we collect your email address. When you visit our website we may collect anonymised analytics data (pages visited, device type, referral source).
3. How we use your data
We use your data to process and fulfil your orders, send order confirmation and tracking emails, respond to customer service enquiries, and (with your consent) send you our newsletter. We do not sell or share your personal data with third parties for marketing purposes.
4. Legal basis for processing
We process your data under the following legal bases: contract performance (to fulfil your order), legitimate interests (customer service, fraud prevention), and consent (newsletter subscription).
5. Data retention
We retain order data for 7 years for tax and legal purposes. Newsletter subscriptions are retained until you unsubscribe. You may request deletion of your data at any time by contacting order@cyrhana.de.
6. Cookies
We use strictly necessary cookies to run the website and shopping cart. We use anonymised analytics cookies to understand how visitors use the site. You may manage cookie preferences at any time via our cookie settings.
7. Your rights
Under GDPR you have the right to access, correct, delete, or restrict processing of your personal data. You also have the right to data portability and to lodge a complaint with your national data protection authority. To exercise any right, contact us at order@cyrhana.de.
8. Changes to this policy
We may update this policy from time to time. We will notify you of material changes by email or by a notice on our website. The current version is always available at this page.
Questions? Email us at order@cyrhana.de